Store Policy

Last Updated: [Insert Date]

This Privacy Policy explains how Willow + Birch Co. (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or interact with our website (the “Site”). By using this Site, you agree to the terms outlined in this policy.

 

1. Information We Collect

We may collect several types of information in order to operate our Site and provide our services:

A. Information You Provide Directly

• Contact information, such as your name, email address, phone number, or mailing address.

• Account information, if you create an account, including username and password.

• Order and payment information, processed securely by third-party payment processors (we do not store full credit card numbers).

• Messages or inquiries, submitted through contact forms or email.

B. Information Collected Automatically

When you visit the Site, we automatically collect:

• Device type, browser type, and operating system

• IP address

• Pages you visit and actions you take

• Time spent on the Site

• Referring links or websites

• General (non-precise) location

• Log files and diagnostic data

This information may be collected through:

• Cookies

• Web beacons

• Pixels

• Analytics tools like Google Analytics

C. Information from Third Parties

We may receive information from:

• Payment processors

• Analytics platforms

• Advertising networks

• Social media accounts you link or interact with

 

2. How We Use Your Information

We may use your information to:

• Provide, maintain, and improve the Site

• Process orders or transactions

• Communicate with you regarding updates, promotions, or customer support

• Send newsletters or marketing emails (you may opt out at any time)

• Analyze usage trends and improve Site performance

• Prevent fraud, security breaches, or misuse

• Comply with legal obligations

 

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential Site functions

• Remember user preferences

• Analyze Site traffic

• Improve performance

• Provide personalized advertising

You may disable cookies in your browser settings, though some parts of the Site may not work correctly.

 

4. How We Share Your Information

We may share information with:

A. Service Providers

These include:

• Payment processors

• Website hosting services

• Email and communication providers

• Analytics tools

• Advertising partners

They are permitted to use your data only as necessary to perform their services.

B. Legal Compliance

We may disclose information if required by law, regulation, or legal process.

C. Business Transfers

If Willow + Birch Co. is part of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

 

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online transmission or storage method is completely secure.

 

6. Your Rights and Choices

Depending on your location, you may have rights such as:

• Accessing the information we hold about you

• Requesting changes or corrections

• Requesting deletion of your data

• Opting out of marketing communications

• Managing cookie preferences through your browser

To make a request, contact us at the information below.

 

7. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal data from children. If such data is discovered, we will delete it promptly.

 

8. Data Retention

We retain your information only as long as needed to:

• Provide services

• Support business operations

• Meet legal obligations

• Resolve disputes

 

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third parties.

 

10. U.S. State Privacy Laws (Including Indiana)

Willow + Birch Co. operates in Indiana, United States.
While Indiana does not currently have a comprehensive statewide privacy law, we follow industry best practices and reasonable security measures. If future Indiana or federal laws expand privacy rights, we will update this policy accordingly.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will reflect the latest revision. Your continued use of the Site after changes signifies acceptance.

 

12. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, you may contact us at:

Willow + Birch Co.
Email: [Insert Contact Email]